Privacy Policy
Effective Date: April 16, 2025
Website: www.coffeeembassy.co.nz
Contact: hello@coffeeembassy.co.nz
Address: 107 Fitzgerald Avenue, City Central, Christchurch, Canterbury, NZ 8011
1. Introduction
Coffee Embassy is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or interact with our website.
2. What Information Do We Collect?
When you engage with our store, we collect the following personal information:
Personal Information: Name, email address, shipping address, and payment details.
Browsing Data: IP address, browser type, pages visited, and other related information.
3. How Do We Collect Your Information?
We collect data through:
Forms: Information you provide during checkout or contact forms.
Cookies: To understand your browsing behavior and preferences.
Analytics Tools: To monitor website performance and usage patterns.
4. How Do We Use Your Information?
Your information is used to:
Process and fulfill orders.
Provide customer support and respond to inquiries.
Send marketing communications (with your consent).
Improve our website and services.
5. Consent
How do you give consent?
By providing personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you consent to our collecting and using it for that specific reason.
How do you withdraw consent?
If you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at hello@coffeeembassy.co.nz or mailing us at:
Coffee Embassy
[Re: Privacy Compliance Officer]
107 Fitzgerald Avenue, City Central
Christchurch, Canterbury, NZ 8011
6. Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
7. Shopify
Our store is hosted on Shopify Inc., providing us with the online e-commerce platform to sell our products and services. Your data is stored through Shopify’s data storage, databases, and the general Shopify application, secured behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data, encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction.
For more information, you may also want to read Shopify’s Terms of Service or Privacy Statement.
8. Third-Party Services
Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide. However, certain providers, such as payment gateways, have their own privacy policies regarding the information we must provide for your purchase-related transactions.
We recommend reading their privacy policies to understand how your personal information will be handled by these providers.
9. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.
10. Cookies
We use cookies to enhance your experience on our site. Here's a list of cookies we use:
| Cookie Name | Purpose |
|---|---|
| _session_id | Allows Shopify to store information about your session. |
| _shopify_visit | No data held; persists for 30 minutes from the last visit. |
| _shopify_uniq | Counts the number of visits to a store by a single customer. |
| cart | Stores information about the contents of your cart. |
| _secure_session_id | Unique token, sessional. |
| storefront_digest | Determines if the current visitor has access. |
| secure_customer_sig | Used in connection with customer login. |
| localization | Used in connection with checkout. |
| cart_currency | Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. |
| _shopify_y | Shopify analytics. |
| _tracking_consent | Tracking preferences. |
| _orig_referrer | Track landing pages. |
| _landing_page | Track landing pages. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| soundestID | ID for integration with Soundest for email marketing. |
| omnisendSessionID | Used in connection with Omnisend email marketing services. |
| shopify_pay_redirect | Used in connection with checkout. |
| _ga | ID used to identify users for Google Analytics. |
| omnisendShopifyCart | Tracks cart information for Omnisend email marketing. |
| page-views | Tracks the number of page views. |
| _ga_SL9DMXFLW4 | ID used to identify users for Google Analytics. |
| keep_alive | Used in connection with buyer localization. |
You can choose to opt-out of cookies through your browser settings.
11. Age of Consent
By using this site, you represent that you are at least the age of majority in your jurisdiction or that you have given us your consent to allow any of your minor dependents to use this site.
12. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes, we will notify you here.
If our store is acquired or merged with another company, your information may be transferred to the new owners.
13. Contact Information
For questions or concerns about this policy or your data, please contact us at:
Email: hello@coffeeembassy.co.nz
Mailing Address:
Coffee Embassy
[Re: Privacy Compliance Officer]
107 Fitzgerald Avenue, City Central
Christchurch, Canterbury, NZ 8011